Professional, reliable, effective and efficient IT Support & service is the foundation of a well-running computer or network system and eventually leads to improved productivity, reduced costs and improved profitability. High quality IT support services can help your business get huge response from your customers. Having well-organized IT support services can guarantee long-term growth of your business.
FACILITY MANAGEMENT
Infrastructure
We do provide IT Facility management services for corporate customers. We depute resident engineers at site to provide some of the following services
- Preventive maintenance and breakdown calls.
- Help desk support
- Network Management
- Server and Desktop Management
- Backup and Disaster Recovery
- Security Management
- Preventive maintenance
Software
We do provide Software Facility management service for corporate customers. We depute resident engineer at site for the same. The service covers preventive maintenance and breakdown calls of software application. Engineer will take care of solving bugs, making changes in report formats, small modifications in the application as needed and many more.
Hardware AMC
Every Organisation needs AMC to keep their business' computer systems and network at peak performance through regular scheduled maintenance for all systems and equipment’s. We offer on-site, Telephonic and email support for a wide range of IT equipment and operating systems. We aim to provide our customers with the highest possible level of support service.
Hardware and Infrastructure AMC - Comprehensive
In a comprehensive AMC, the analysis of breakdowns/faults in the hardware and repairing/service is taken care of. This includes preventive maintenance on a pre-determined/agreed-to frequency. Apart from this repairs / replacement of faulty parts is also included in this AMC.
Hardware and Infrastructure AMC - Non-Comprehensive
Non comprehensive AMC, only includes service. Preventive maintenance comes under this and support team will diagnose and identify faulty part. The cost of spare parts repair / replacement must be borne by the customer.
Send us an EnquirySOFTWARE AMC
We undertake Annual Maintenance contract for Software. It may be developed by us or already developed by any other party. In this service we do provide reasonably simple changes in the software like report formats, bug fixing, Back end correction in the data etc. Benchmark always stands by its Clients whenever there is any kind of Support or Training required. We strongly believe that Software development is one thing but providing personalized and post development support is of utmost importance. In addition to regular support, we always believe in a personal touch with all our Clients to ensure maximum availability for their Business uptime.
Send us an EnquiryIT EQUIPMENT REPAIR SERVICES
At this age and time where everything is already automated, it is indeed strenuous and taxing if our computer system malfunctions.
At present, there are numerous ways on how computers and peripherals can break down and malfunction. In the previous years, it was very troublesome to have these devices repaired due to the scarcity of computer repair services. But now, We can help you with these repairs. Moreover, we are adept when it comes to resolving different types of computer and peripheral issues, regardless of whether it is hardware-related or software-related.
We provide services for component and board level repairs of IT products like Laptops , Desktops Servers , Network equipment’s , Printers, Monitors, SMPS , HBA Controllers, Scanners etc. We provide on-site and Return to Bench service. We have good stocks of spares and specialized tools that are needed for this activity. We provide this service with repair success rate of 95%. We provide warranty on repaired or replace components also but on case to case basis. We do conduct hardware stress test after every repair to ensure long run of the repaired product.
Send us an EnquiryINTERNET CLOUD HOSTING SERVICES
An Internet hosting service is a service that runs Internet servers, allowing organizations and individuals to serve content to the Internet. We offer various kinds of services to our Customers such as Domain Name Registration, Web Hosting, Email Hosting, Co location Services for Application Servers/ Database Servers or any other Cloud based Applications.
Benchmark offers these services to its clientele on a variety of platforms across globally accessible Servers. The Client has a choice of opting for Services on different geographically located Servers on Windows or Linux platforms.
In Colocation Services, Benchmark offers managed Services at the Hardware & operating system level which helps its Customers in easy deployment of Applications. For Budget conscious customers, we also have our very own dedicated hardware & we also provide customized virtual Server environments as per the requirements of our Clients.
For Email hosting services, Clients have options from a 5 User to a 5000 User environment across various service providers across globe.
We are partners for :
DATA RECOVERY
Data recovery is the process of restoring data that has been lost, accidentally deleted, corrupted or made inaccessible for any reason. The data recovery process may vary, depending on the circumstances of the data loss, the data recovery software used to create the backup, and the backup target media.
We at Benchmark provide Data recovery as a service. These services are typically used to retrieve important files that were not backed up and accidentally deleted from a computer's file system but still remain on disk in fragments. We provide quality data recovery services for recovery of deleted /damaged/ lost/ formatted files from HDs, SD card and USB storage device. We do it for all platforms and file formats like FAT, NTFS, HFS, UFS, ex2 etc. We also have tie up’s with third party Service providers who have state of the art equipment’s and technology that can recover even data under complex physical & environmental losses.
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