IT CONSULTANCY SERVICES

Information technology consulting is an activity focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives. The consultant’s contribution therefore, can be defined as filling specific skills needs within an organization. Benchmark works in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems.

Data Center Design

A Data Centre facility is a place where Customers can host their own dedicated IT Infrastructure to keep their businesses running smoothly in a 24/7 environment.Benchmark has on its board a team of dedicated professionals with vast experience to assist its Clientele with entire data centre design & implementations as per Customer needs & budget. Design of Data centre includes premises inspection, Civil construction, Platform raising, Rack design, Uninterrupted power distribution and management, Temperature and Humidity management, Network Cabling and layout, Internet connectivity, Network devices and Server installation and management, IT Security, Access control etc.

Cloud Computing and Virtualisation Design

Cloud computing enables companies to consume compute resources as a utility rather than having to build and maintain computing infrastructures in-house.
Cloud computing promises several attractive benefits for businesses and end users. Three of the main benefits of cloud computing includes:

Self-Service provisioning

End users can spin up computing resources for almost any type of workload on-demand.

Elasticity

Companies can scale up as computing needs increase and then scale down again as demands decrease

Pay per use

Computing resources are measured at a granular level, allowing users to pay only for the resources and workloads they use. Cloud computing services can be private, public or hybrid.

We advise our Customers on the following parameters.

  • Cloud computing working, Performance, High Availability, Disaster Recovery, Backup, Storage, Internet Bandwidth etc.
  • Building block of cloud
  • Challenges of cloud computing
  • Migration of existing setup
  • Implement new servers and applications

Software Solution Selection

One of the most challenging aspects for any Organization is selecting the right software that supports your organization’s business processes and helps your organization achieve measurable improvements. When selecting enterprise software that meets your organization’s business requirements, it helps to seek advice from an expert.

Benchmark has a Team of dedicated Software Analysts who sit with the Customer to study their entire requirements and workflow related to actual business process automation, number of concurrent users, number of devices, day and time schedule, software products available in market. On the basis of which, a detailed System requirement Study (SRS) Document is prepared & given to the Client. With the help of the SRS Document, Benchmark analyses and matches the features of the application with the requirement & decides on a cost effective solution and assists its Clients in selecting the right Application to meet their business requirements.

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AUDIT SERVICES

IT Security Audit

An information security audit is an audit on the level of information security in an organization. Within the broad scope of auditing information security there are multiple types of audits, multiple objectives for different audits, etc. Most commonly the controls being audited can be categorized to technical, physical and administrative. Auditing information security covers topics from auditing the physical security of data centres to auditing the logical security of databases and highlights key components to look for and different methods for auditing these areas.

We conduct IT Audit for Security posture of an organization as per ISO 27001 standards. We do thorough analysis of Access control, Asset Management, Physical and environmental security, Cryptography, Communication Security, Business continuity etc. We have a team of engineers certified as Lead Auditors to conduct such audits. We do gap analysis and provide solution to security threats identified.

Software Asset Management

Software asset management (SAM) is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization Fundamentally intended to be part of an organization’s information technology business strategy, the goals of SAM are to reduce information technology (IT) costs and limit business and legal risk related to the ownership and use of software, while maximizing IT responsiveness and end-user productivity.

We conduct audit for Software Asset of the organization. We collect data about the various software packages installed on their Desktops, Laptops and Servers. Also collect information about purchase of legal software along with necessary proof of purchases in different form like OEM CDs, Paper license etc. Based on license policy of respective Software OEMs, we do the analysis. Identify the gaps and report to customer. We help customers to eliminate these gaps with necessary and sufficient acquisition of additional software licenses.

Network Audit

Network auditing is the collective measures done to analyse, study and gather data about a network with the purpose of ascertaining its health in accordance with the network/organization requirements.

Network auditing primarily provides insight into how effective network control and practices are, i.e. its compliance to inte clarnal and external network policies and regulations.

We conduct audit for Network Setup at customer premises. We conduct tests to analyse installation of physical Network of passive components like quality of cabling, punching, Patch panel, Jack panel, routing of cabling etc. We do conduct test and analysis of active devices like Switches and Routers. Identify challenges related network blocking, Collisions, spoofing, Network access by unauthorized users, Hacking, DDOA of websites etc. We identify such threats and recommend solutions to overcome such issues so that Network security is established across organization.

Software System Audit

Today’s Application Software’s are integrated systems that hold all the data pertaining to the business processes from the beginning to the end of the chain in a unified database. Application systems, assisted by Internet Technology and central databases, have greatly improved efficiencies of transaction processing by eliminating barriers of geography and departments. Software system Audit increases the efficiency, security and productivity of the entire Software System.

Benchmark conducts audit for software packages, developed for corporate customers by third party by developing test environment for the software & conduct different audit trials with sample data. We conduct various tests such as Data validation, bugs identification, performance, unnatural termination of program, etc., generate performance and activity report, submit the same to our customer’s to help them carry out the corrections and use the software reliably and efficiently.

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MISCELLANEOUS

DR Server Relocation

Customers do need a disaster recovery solution. They implement DR setup, one at local site and other at an isolated site. In some cases customers do not have a remote site of their own with leased or Internet connectivity. In such a case we offer this service to set up remote site of DR at our own premises or provide location on rent that has leased or Internet connectivity.

Data Media Storage

It is advised to take back up of the IT setup at regular interval consistently on storage media and store it in a fire proof safe at the site and a copy at a remote location away from actual site. We provide this service of taking regular authentic backup as per set process and store it in our own office premises away from customer site.

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